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How to prepare for in-office appt:

Please complete your intake questionnaire online prior to coming for your visit, as this will expedite the process. If you are unable to do this ahead of time, please come 20 minutes prior to your appointment so this will be completed before your appointment time is scheduled to begin. This is important to maintain scheduling and ensure that all patients have the time they need to speak with the doctor about their needs.

Please bring a list of all medicines you are taking, as well as those you have tried for treatment of your chief medical concern. This should include all prescriptions, including pills, injections, creams and ointments. Furthermore, please bring a list of items that you are using for your daily skin regimen.

Understand that your visit is confidential and you should both ask any and all questions you may have as well as share any information that may be pertinent to your skin condition. Be prepared to show the doctor the areas of your concern.  A gown will be provided to you so that you may undress to your comfort level.

How to prepare for your televisit with Dr. Carter:

Get the best internet connection you possibly can: camera phones and webcams tend to have better resolution than built-in computer cameras—IF you are on wi-fi. Find a reliable wi-fi connection.

Find a location with good lighting. A patio or a well lit room are good; make sure the camera is back lit by a window (have to figure out how to phrase this better)

Prepare all documents ahead of time, including check-in paperwork, review of pharmacies, and have your skin care regimen ready to share or show—this includes lists of the products you use on your face.


Be aware that people around you may hear the conversation on your end, and it’s your responsibility to maintain privacy in that manner. If you are at work, you may want to find a private room. The doctor will be in a private area on our end.

Be prepared to show the dermatologist your areas of concern. You may need to enlist help from a trusted family member or friend for some areas. If you are uneasy showing an area on camera, consider making an in-person appointment.

Be advised that there are some conditions where the doctor may still need you to come into the office for better evaluation, testing, or treatments.